All orders may now be placed online through Nada Ghazal Fine Jewelry e-commerce platform nadaghazal.com. Once order is submitted, one of our sale representatives will confirm it with an expected delivery date. All orders will be dispatched within 10 working days. Once item is dispatched, it will be delivered within 72 hours. | Nada Ghazal Fine Jewelry ships within Lebanon and internationally with FedEx, DHL and UPS depending on the destination. All our shipments are insured door to door. |
Duties and taxes will be applicable as per your country rules and regulations. If shipping to KSA, UAE, Kuwait, Bahrain, Qatar, Egypt, Turkey, EU, UK, USA, and Canada you have the option to pre-pay duties and VAT at checkout. If you choose to have your order shipped on a Delivery Duty Paid (DDP) basis, duty will not be refunded in case of exchange. If you choose not to click this option, you agree to pay duties once the item is delivered to you as per your country rules and regulations.
If you are ordering to Lebanon, import duties will not be applicable.
Returns are not applicable, however for exchange, kindly contact us on shop@nadag.com with your order number to lead you through the process. While we do hope all of our customers love their purchased Nada Ghazal Fine Jewelry, unworn jewelry is eligible for exchange within 10 days from date of delivery, taking into consideration that the item is not worn and in good condition. However, please be aware that all costs incurred in shipping returns are under customer responsibility. Duty reclaims on returns are also under the responsibility of the customer. | Items deemed as damaged and as such returned will be inspected. Accidental damage or result of misuse caused by the customer will not be accepted. We kindly ask you to return items in their original Nada Ghazal Fine Jewelry packaging. To ensure the best and highest delivery standard, all of our jewelry is checked and packaged by Nada Ghazal Fine Jewelry E-Commerce team, Lebanon. |